Privacy
This Privacy Policy explains how ChangSheng handles data for customer service routing and management features.
We may collect business contact information, support account configuration, customer routing records, message metadata, message content processed by configured integrations, admin user information, technical logs, IP address, user agent, and referer data.
We use data to operate customer routing, manage support accounts, display admin records, configure auto-reply rules, improve service reliability, prevent abuse, and respond to support requests.
We use reasonable administrative, technical, and access-control measures to protect stored data. Access to administrative features should be limited to authorized personnel.
We do not sell personal data. We only process data for service operation, support, compliance, and security purposes.
For privacy questions, contact us at contact@changsheng.com.